Experience


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SKILLS

  • Conducting and planning qualitative research methods
  • Analyzing & synthesizing data
  • Prototyping and testing design concepts using storyboards and wireframes
  • Planning & facilitating participatory design and ideation workshops
  • Communicating through visual design (visual sense-making; experience mapping; print, presentation, and UI design; Adobe Creative Suite)
  • Collaborating with teams

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Professional Experience

Design Researcher (Independent Contractor)
Panorama Innovation & Core Design Research, Chicago, IL
February 2017 – Present

  • Uncovered insights while assisting with and conducting ethnographic interviews about healthcare services and consumer products

Design Research Associate
Conifer Research, Chicago, IL
July 2015 – February 2017

  • Helped Fortune 500 clients better understand their customers and apply research insights to their business via a one year longitudinal research program

  • Contributed to research planning and conducted remote ethnography, in-context interviews, shopalongs, and intercepts

  • Analyzed, synthesized, and visualized data; proposed design strategies; designed deliverables and research tools

  • Designed, planned, and participated in client workshops and major project milestones

Data Visualizer (Contract)
DORIS Research, Indianapolis, IN
May – June 2015

  • Entered and visualized design research data

Graphic Designer and Office Support Assistant
IUPUI Center for Teaching and Learning, Indianapolis, IN
Oct. 2011 – May 2015

  • Designed fliers, programs, and other promotional items for IUPUI staff and faculty events

Graphic Design Intern
United Way of Metropolitan Chicago, Chicago, IL
May 2013 – Aug. 2013 

  • Designed campaign pieces, invitations for events, and promotional materials for United Way education and health programs


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Education

Bachelor of Fine Arts in Visual Communication Design (Service Design track); minor in Psychology
IUPUI Herron School of Art and Design & Purdue School of Science, Indianapolis, IN
May 2015 – Graduated with High Distinction

  • Gained skills in visual design, design research, user experience, and service design in healthcare, social, and cultural problem spaces.
  • Practiced working collaboratively, making research plans, creating and facilitating participatory design sessions, crafting narratives, mapping experiences, analyzing and synthesizing data, and prototyping ideas.
  • Studied psychology topics including life span development, social psychology, cognition, and motivation.

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Educational Experience

Service Designer

Brigaid
September 2016 – 10 Weeks of Service Design, Service Experience Chicago

  • Worked with parents to develop a service concept that would match them with groups of care providers based on their personal beliefs and parenting style; prototyped UX and UI

Improving Her Journey: Designing a Better Menopause Experience
Spring 2015 – Course: Designing People-Centered Services II & Collaborative Action Research in Design 3 & 4 (Graduate level)

  • Researched and defined patient and stakeholder needs at the IU Health North Hospital 

  • Proposed a healthcare service model concept that enables women to make their own healthcare choices with guidance from a health coach

Indy Music Unite! Organization
Fall 2014 – Course: VC5: Designing for Innovation

  • Researched the context of music marketing and production and proposed solutions to improve musicians’ relationships within Indianapolis

 

User Experience & Interface Designer

Politic App
Fall 2014 – Course: Designing People-Centered Experiences I

  •  Conceptualized and designed an app for college students to easily obtain information about local political candidates and issues

IU School of Medicine Work/Life Portal
IU School of Medicine & IUPUI Herron School of Art and Design
Spring 2014 – Course: Professional Practice

  • Designed a responsive website to help IU School of Medicine faculty find the information they need

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Community Involvement & Leadership

President
AIGA Herron Student Group
July 2014 – May 2015

  • Organized weekly meetings, led event planning, and mentored other officers
  • Successfully organized at least one event per month, increased event attendance, generated new funds, and created a platform for students and alumni of all levels to connect


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Honors & Awards

IUPUI Top 100 Student
Spring 2015

  • Selected from over 2,100 nominations based on my strength in scholastic achievement, collegiate and co-curricular activities, and civic/community service

IUPUI Outstanding Woman Student Leader Award
Spring 
2015

  • Nominated and selected based on the nature, extent, and positive impact of my involvement at IUPUI and Indianapolis, as well as my leadership experience and potential

Works from Herron School of Art and Design Exhibition
Spring 2015

  • Politic app project selected to represent Herron student work in an exhibition at Wittenberg University in Springfield, Ohio

Academic Scholarships
Fall 2011 – Spring 2015

  • Recipient of the Adah Broadbent Scholarship, Harry R. Esamann Memorial Scholarship, and Dean of Faculties Scholarship
  • Awarded based on academic achievement

Dean’s List
Fall 2011 – Spring 2015

  • Maintained a GPA above 3.50 with a course load of 12 or more credit hours for each semester